The language in which the contract between the Service and the buyer will be perfected will be English.

The process of contracting will be as follows:

We inform you that for legal reasons we archive the electronic documents in which the purchases in your profile are formalized. You can access these documents at any time in your account or by requesting it at: info@tck-consulting.com.

As a user of the Service you agree to receive invoices for your purchases electronically. In any case, whenever you request it, the invoice will be sent to you in paper format at the address you indicate. For more information, contact us at: info@tck-consulting.com.

Likewise, during the purchase process you can modify the number of units, change the billing address and the payment method. To do this, you must go back on the corresponding button when possible and before the final acceptance of the sale.

Once the sale has been made, it will be confirmed by sending an email, within a maximum period of 24 hours, to the address you have indicated. It will indicate the course purchased, its amount, applicable taxes, the method of payment and the applicable terms and conditions.

You declare that all the information provided by you to access the Service, before and during its use, is true, complete and accurate.

In addition, the client is not assigned any intellectual or industrial property rights on the website or on any of its component elements, the reproduction, transformation, distribution, public communication, making available, extraction, reuse, forwarding or the use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

For any other use of the content of the Service you need our prior written consent.

6.2 User content
As a user you can contribute to the Service in different ways, such as sending emails or sending suggestions (hereinafter “Content”).

We may use that Content in a variety of ways, including displaying it on the Website, reformatting it, translating it into other languages, editing it for clarity, fixing errors, creating derivative works from it, promoting it, and distributing it.

Therefore, the Content remains your property but by submitting it you grant the Service a worldwide, non-exclusive, free, until the removal of the content, transferable and sublicensable license on that Content.

6.3 Prohibited activities
In addition to what is indicated above, you agree not to perform any of the following acts when using the Service:

a) Access, monitor or copy content or information from this website through the use of robots, crawlers, data scrapers or any other automated means that allow the website or its content to be accessed, crawled, indexed, retrieved or otherwise used for any purpose without the explicit written permission of Swapschool;

b) Embed, mirror or otherwise incorporate any part of this website into another without our prior written permission;

c) Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by Swapschool in connection with the Website or its contents;

d) Use the website to threaten, harass, defraud, incite, harass another person or advocate the harassment of another person, or interfere in any other way with another user's use of the website;

e) Use the Website to send or transmit unsolicited mail (“spam”), chain letters, contests, “junk mail”, pyramid schemes, surveys or other mass messages, whether of a commercial or non-commercial nature;

f) Use the website to violate the rights of third parties, including breach of trust and infringement of copyright, trademarks, patents, trade secrets, moral rights, privacy rights or any other intellectual or proprietary property rights ;

g) Attempt to gain unauthorized access to the Website, computer systems or networks connected to the Website through hacking, password mining or any other means. As well as the transmission of computer viruses, worms, defects, Trojan horses or other elements of a destructive nature;

h) Use any device, software or routine that interferes with the proper functioning and security measures of the website.

i) Extract, copy or plagiarize part or all of the content that Swapschool makes available to users who acquire any of its training.

In any case, the operation could be exempt or not subject to these taxes, such as VAT, depending on your country of residence or the condition in which you act. For this reason, in some cases the final price of the order may be altered with respect to the one shown.

The price of the products or services will be the one stipulated at any time on the website, except in the case of manifest error. Although we try to ensure that all prices listed on the website are correct, errors can occur.

If an error is discovered in the price of the products or services that the customer has ordered, the Service, after informing him as soon as possible, will give him the option of reconfirming his order at the correct price or canceling it. If the Service fails to contact the customer, the order will be considered canceled and the amounts that have been paid will be fully refunded.

The Service is not obliged to provide training or content (even if the Shipping Confirmation has been sent) if the price error is obvious and unambiguous and could reasonably be recognized by the customer as an incorrect price.

Prices may vary, but (except as provided above) possible changes will not affect orders for which a purchase confirmation has already been sent.

Finally, the buyer undertakes to use the website diligently and in good faith, to satisfy the payment of the established price and is responsible for the veracity of the data provided required for the transaction.

For any clarification, incident or claim, you can contact us at the following email: info@tck-consulting.com

• Credit and debit card: through the secure platform Stripe

The Service informs credit and debit card holders that transactions on the web are carried out on a secure payment gateway, using TLS technology to guarantee the security of data transmission. 

In this sense, the acquisition by the training and content packages offered by the Service must be paid in full in advance and will not contemplate refunds of any kind, neither partial or total.

9.2 Returns and commercial guarantee
As a seller, the Service will be liable for any lack of conformity that is manifested within a period of three years from delivery in the case of goods or two years in the case of digital content or services. In such cases, the consumer and user may choose between demanding the repair (in the event that they were goods subject to repair) or the replacement of the product, unless one of these two options is objectively impossible or disproportionate.

For the exercise of this right, the consumer and user must inform the seller of the lack of conformity, taking into account the moment from which they became aware of it and it must always be taken into account that the lack of conformity that they allege and the moment in which the claim must be compatible with the nature of the product or service.

The exercise of this right will be free for the consumer. Both to exercise it and to request more information, contact us at info@tck-consulting.com

In any case, the Service reserves the right to make any changes to the Service that it deems appropriate, being able to update training and content depending on the market.

Swapschool reserves the right to change prices without prior notice.

We inform you that despite the updates that are made to the prices of the Service, they could contain errors. We will promptly correct any errors that appear, but they will not bind the Service.

Likewise, the Service may, at its sole discretion, create promotional codes that may be exchanged for training and content or as a discount for part of the price thereof to be purchased by the user, subject to these conditions or any additional conditions that the Service Service set specifically for each promotional code.

If you use promotional codes you agree that:

We guarantee the security of the Service in accordance with the present technological knowledge. However, the Service cannot guarantee the future security of the Service. In any case, we do undertake to rectify and implement the appropriate corrective measures to correct a possible security breach as soon as possible.

You agree to notify the Service, immediately and via email info@tck-consulting.com, of any situation that could lead to the impersonation of a user's identity.

In any case, the user understands that the Service may contain errors and omissions that will be resolved as soon as they are detected or communicated. On the other hand, the Service will try to warn sufficiently in advance of the interruptions that could occur in the operation of the Service.

In any case, the Service is not responsible for the level of utility that users may have attributed to it.

Specifically, the sole purpose of these training materials is to provide general information about financial instruments and markets. These materials are not an offer to buy or sell or a solicitation of an offer to buy or sell any security or instrument or to participate in any trading strategy. No investment advice is given at any time. The information provided is intended for educational purposes only. While great care has been taken during the development process, we cannot guarantee the accuracy and/or completeness of the information provided.

Likewise, the Service excludes any liability for damages of any nature that may be due to the use of the Service and its contents by users, clients or professionals, or that may be due to lack of veracity, validity or authenticity. of the information that users provide to others about themselves. In particular, the Service excludes any liability for damages of any kind that may be due to impersonation of a third party carried out by a user in any kind of communication carried out through the Service.

We will notify you of changes to the terms and conditions by placing a notice prominently on our website and/or by email.

If any clause included in these terms and conditions were declared, totally or partially, null or ineffective, it will only affect said provision or the part of it that is null or ineffective. The terms and conditions will subsist in everything else, having said provision, or the part of it that is affected, for not being made.

If the person contracting the Service is not legally considered a consumer, in the event of a dispute the parties submit to the courts of Barcelona and Spanish law.

In this sense, and according to the applicable regulations, the Service informs of the existence of a European online dispute resolution platform that facilitates the out-of-court resolution of said disputes for contracts also entered into online between consumers and Internet service providers. This platform can be accessed through the following web page: http://ec.europa.eu/odr

E-mail : info@tck-consulting.com

Postal address: TCK Consulting GmbH (Establecimiento permanente en España), Avenida California, number 95, CP 08811, Canyelles, Barcelona, Spain.